Young Alumni Roundtable Discusses Opportunities and Challenges of Innovation in the Workplace
On November 8, the 酴圖弝け Office of Alumni Affairs and co-hosted a Young Alumni Roundtable panel discussion on Disruptive Innovation, hosted by Accenture. Moderated by Laizer Kornwasser 92SB, four YU alumni took on the task of exploring career opportunities and risks in a fast-changing world: Dani Eckstein 06SB (director of communications in media and technology at Accenture); Batsheva Goldstein 00SB (director of client advice and management at BPN); Eli Hamburger 08YC (director of the Aladdin Product Group at Blackrock); and Zvi Weiss 71YC (certified IT specialist at IBM).
From left to right: Eli Hamburger, Laizer Kornwasser, Dani Eckstein, Bathsheva Goldstein and Zvi Weiss
Kornwasser kicked off the discussion by asking the panelists to define innovation. Hamburger distinguished between automation and innovation, describing the former as the attempt to make existing processes more efficient while the latter involved a new vision that changed fundamentals. Weiss agreed, saying that innovation involved breaking out of accepted ways of doing things, and Goldstein added that innovation involved new tools. Eckstein noted that within an organization, innovation is everyones business.
The discussion shifted to how to promote a culture of innovation within organizations, with the consensus being that change, if it happens, will come through a combination of pathways, including top-down mandates from the CEO, suggestions moving upward from staff, consumer responses and a relentless emphasis on re-education, behavioral flexibility and a mindset, as Weiss pointed out, of thinking about what people arent yet thinking about.
Innovation, of course, has its risks, and oftentimes being innovative does not necessarily mean being the first out of the gate with an idea, product or process. Kornwasser noted several times that Apple, seen by many as an innovator, in fact often innovates later rather than first, shaping product features and the experience of the product rather than manufacturing something entirely new. There are advantages and drawbacks to being on what Weiss called the bleeding edge, and companies need to know themselves well enough to decide whether the innovation they pursue is wholesale or incremental. But, as Kornwasser pointed out, innovation in any organization is always a matter of when, not if, and all organizations need to cultivate an attitude of growth and improvement.
Each of the presenters had targeted advice for the audience. Goldstein urged them to constantly pursue their own educations, in a drive to be flexible and adaptable. He also pressed them to find a way to embrace failure and to prevent any fear of failure from impeding their career goals. Eckstein reminded alumni that they all have a voice within the organizations where they work, and that they need to become allies of people in their networks who are taking innovative approaches.
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